Quick Answer: Current Silhouette 18 product pages list a limited 10-year global warranty, but coverage depends on the exact model, purchase, market, documentation, and cause of damage. Save the receipt and model label, report airline damage promptly, and contact Samsonite before dismantling wheels, handles, locks, or zippers. Warranty length is not a promise that every scratch, impact, or worn component will be replaced. Manufacturing...

Quick Answer: Protect Silhouette 18 Aero-Trac spinner wheels and the RightHeight handle by keeping the load balanced, lifting with fixed grab handles, clearing hair and grit, retracting the tubes before storage, and avoiding impacts at curbs. Grinding, severe wobble, cracks, or locking failure should be evaluated for repair. Silhouette 18 mobility features are useful only when the suitcase is packed and handled within their...

Quick Answer: Use a soft damp cloth and mild soap for routine Silhouette 18 cleaning, after checking Samsonite’s current care instructions for the exact material. Avoid soaking locks, zipper tracks, wheel bearings, handle tubes, laptop padding, and lining; test cleaners in a hidden area and air-dry away from heat. Silhouette 18 includes polyester softside luggage, polyester backpacks and totes, and polycarbonate hardside shells. A...